AI Autopilot
Autopilot closes the loop. On a cycle it observes the state of your customers and campaigns, plans the next-best actions against your goals, executes them through the same engine you'd use by hand, analyzes what happened, and reports back: turning Banchurn from a tool you drive into a system that drives itself, with you setting the goals and the guardrails.
The platform can do everything, but someone still has to run it
Segments, campaigns, automations, scoring: the capability is there, but it takes a person watching dashboards, deciding what to send, and wiring it up. Between busy weeks, the retention work that matters most quietly doesn't happen.
The flow, end to end
Observe
Autopilot reads the current state of customers, segments, and recent campaign results.
Plan
It proposes the next-best actions against your goal and guardrails.
Execute
Approved actions run through the real engine: sends, enrollments, segment moves.
Report
It analyzes the outcome, adapts the plan, and writes back a plain-language report.
What's in the box
Observe → report loop
A recurring cycle: observe, plan, execute, analyze, adapt, and report.
Goal-driven
You set the objective (reduce churn, lift activation) and Autopilot plans toward it.
Acts through the engine
It uses the same segments, campaigns, and automations you would, nothing hidden.
Guardrails & config
Frequency caps, allowed actions, and approval gates keep it inside your lines.
Full audit log
Every observation, decision, and action is logged so you can see exactly what it did and why.
Human in the loop
Run it in suggest-only mode or let it execute: the choice is per action class.
Observe, plan, execute, analyze, all on a cadence
Rather than a one-shot suggestion, Autopilot runs a continuous cycle. It looks at where your customers are, decides what would move your goal, does it, measures the result, and folds that back into the next cycle: the same loop a good lifecycle marketer runs, at a cadence a person can't sustain.
- ✓Recurring observe → plan → execute → analyze → report
- ✓Outcomes feed the next cycle's plan
- ✓Runs against goals you define, not a black box
It only does what you'd let a teammate do
Autopilot acts through the same audited engine you use, inside guardrails you set: allowed action types, frequency caps, and optional approval gates. Every step is logged, and you can keep it in suggest-only mode until you trust it. It's an operator you can inspect, not an oracle you have to believe.
- ✓Configurable guardrails and per-class approval gates
- ✓Every observation, decision, and action logged
- ✓Suggest-only or execute: your call, per action class
Churn prediction
A per-customer risk score that learns your product's baseline, so at-risk customers surface before they leave.
Learn moreCampaigns
Batch or triggered, to a segment or a list: one campaign model covers every send you need.
Learn moreProduct intelligence
Point your events at Banchurn and it names your features, maps your flows, and flags anomalies: heuristics first.
Learn moreStop losing customers you could have kept
Book a walkthrough and see churn prediction, account signals, segments, campaigns, destinations, and Autopilot working together, on one platform.